Cut flowers, their bouquets or arrangements may differ from those shown in the catalog due to seasonality. However, we always maintain the color scheme of your desired bouquet. Also, we do not guarantee that we will have special, exotic flowers on the day of the order. In this case, the order must reach us no later than 7 working days in advance.
We guarantee that all orders will be carried out by professionals and meet the highest quality requirements. Complaints are accepted through the specified contacts.
The delivered product is subject to a 12-hour quality guarantee after delivery, if its storage conditions meet the minimum requirements (flowers are immersed in a vase, the room temperature does not exceed 25C, there are no drafts). Claimed flowers or plants will be replaced with another product if returned to the store within 12 hours of delivery.